Snowperformance
Terms & conditions
Please read Booking Terms & Conditions in full
Mailing Address
Snowperformance
2310 Belmont Drive
Hood River, Oregon 97031
Snowperformance Booking Policies
A registration form must be received for each person attending any camp or multiweek program to secure a place.
Any person signing the registration form on behalf of others guarantees payment of the full cost of the course of all those mentioned on the form and for any others added at a later date.
Deposit
A deposit shall be paid in advance of any camp all deposits are non refundable and shall be forfeit in the case of cancellation. The cost of the deposit will be 20% or a named % amount of each camps total cost. A non-refundable deposit is non-refundable.
**On payment of deposit you should take out trip cancellation insurance which protects you and us from financial loss situations
Balance of payment
Shall be paid to Snowperformance a minimum of 6 months before or on a pre-requested date of any Heli or Cat Tour, and within 12 weeks of any camp within the US unless otherwise stated.
Should the balance not be paid by the due dates we reserve the rights to cancel the booking and levy cancellation charges as laid out below.
Cancellations
The deposit will be forfeited in all cases and depending on the timing of when the cancellation is sent in writing the following charges expressed as a % of the total camp cost shall be made.
| Cancellation Time | US Camps | Heli and Cat and international camps |
| 6 months or before request for full payment date | Refund of total less non refundable deposit | Refund of total less non refundable deposit |
| After full payment | Refund of total less non refundable deposit | No Refund |
| 12-weeks or more | Refund of total less non refundable deposit | No refund total trip cost |
| Made within 12-weeks | Refund of total less non refundable deposit | No refund total trip cost |
| Made within 6-weeks | Refund of 50% of total trip | No refund total trip cost |
| Made within 3-weeks | No refund total trip cost | No refund total trip cost |
| Made on or after camp date | No refund total trip cost | No refund total trip cost |
Insurance
**It is a condition that all clients of Snowperformance that book a Heli or Cat skiing camp, or any travel camp with Snowperformance get covered by a personal vacation comprehensive insurance policy covering them expecially for cancellation, for the duration of the camp and all travel related arrangements.
We strongly recommend Cancellation Insurance on all courses as we can not be responsible for refunds once places are confirmed.**
All cancellations must be notified to us in writing or in a receipted email
by the person who signed the registration form. If no written notice of cancellation is received and you do not attend the course, cancellation shall be deemed to be the day of the start of the course. We reserve the right to resell the course to others and this does not affect our right to levy cancellation fees. Please note that you may make a claim against your insurance company if the reason for cancellation falls within their policy, but that cancellation charges must be paid to us then reclaimed by you from your insurance company.
A cancellation Invoice can be sent to the person who made the booking or on request to the insurance company.
Snowperformance reserves the right to cancel any course, due to low participation, weather or other reasons and in these cases will refund in part or full to any person who has paid a deposit or full payment.
We reserve the right to refuse participation in our camps to any individual or group without reason.
In cases of resort closure due to weather or snow conditions Snowperformance will work to reschedule all programs that are affected within the season of operation. We do not guarantee this. In general courses will not be rescheduled to the next season.