Snowperformance COVID-19 Policy and protection update
**Disclaimer: Our COVID policies and procedures are subject to change without warning at any time.**
We are striving to keep you as safe as possible and our coaches will follow all mountain Covid policys including wearing masks inside the lodge and on lifts and also where social distancing is not possible. Creating social distancing in lift lines and within our small groups when on the mountain. We are also looking at meeting groups outside and are changing our teaching protocols to get groups to give more distance. Video will be sent as a Vimeo link for review. If you are not comfortable getting on a chair with a mask with another person then you can ride alone.
For Heliski and certain other travel camps we will ask clients to take a Covid test within 72 hours of your trip.
We are also doing design groups where you can bring your bubble group of friends to create a more secure group you and your ski friends for any day of the week. We will have more private lesson coaches available if you need to stay away from group activity and also because private instruction is the fastest way to learn.
**In the event that a ski area or tour operator we rely on should cease operation and force us to cancel a trip, camp or lesson as a result of government order or mandate (ie Virus outbreak) our guests will have the options to either receive a full balance payment or roll the balance over to another Snowperformance product**
We will not refund because of a persons own decision to cancel due to their perception of a Covid related situation.**
The only way to protect you and us from cancellations is to take personal trip cancellation and interuption insurance policies.
We are using World Nomads who do not have a Covid exclusion in their policy.
Please read in detail any trip cancellation policy for Covid exclusions and also for winter sports coverage including out of bounds for Heli Cat and backcountry trips.
We can not and will not refund for your cancellation for any reason within our regular policy boundaries.
We would love to hear from you please call or email us any time.
Stay healthy fit and safe Cheers Gavin and Alison